Sign up for su­per­fast broad­band – but be quick

The Oban Times - - News -

RES­I­DENTS in Taynuilt and Oban who want to sign up to su­per­fast broad­band bet­ter act quickly af­ter BT con­firmed the state- of-the-art ser­vice is lim­ited by con­nec­tions avail­able at the ex­change, writes Louise Glen.

The news comes as the ser­vice went on­line in the vil­lage of Taynuilt but, with no no­ti­fi­ca­tion from the tele­coms provider, many cus­tomers are still un­aware of what is now avail­able.

Alan Can­ning, who lives in the PA35 postcode, said: ‘Only those look­ing for a new in­ter­net con­nec­tion would be alerted to the fact the ser­vice was now avail­able.

‘It seems a bit daft to me that not ev­ery­one can ben­e­fit from it at the same time.

‘The per­son I was speak­ing to at BT said there was only lim­ited avail­abil­ity to the new con­nec­tion and that I was lucky I had phoned that day.’

It is un­der­stood the ma­jor­ity of res­i­dents with a PA35 1JW postcode can ben­e­fit from faster broad­band, but not all homes can be con­nected at the mo­ment.

A BT spokesman could not guar­an­tee that those homes which have missed out this time will get a con­nec­tion in fu­ture. He said that con­nec­tions ‘may’ come with fu­ture roll- outs.

A sec­ond postcode in Taynuilt, PA35 1JG, went live in the past fort­night and so all the homes in that postcode are able to con­nect to fi­bre broad­band.

A spokesman for BT said: ‘In Taynuilt, as part of the Dig­i­tal Scot­land Su­per­fast Broad­band (DSSB) pro­gramme, more than 300 homes and busi­nesses have been con­nected to faster fi­bre broad­band ser­vices.

‘Lo­cal peo­ple can place an or­der to up­grade to the faster speeds avail­able by con­tact­ing their ser­vice provider.

‘More cov­er­age is planned in the com­ing months as part of the pro­gramme which runs in the area un­til the end of 2016.’

The spokesman con­tin­ued: ‘In Oban, a com­bi­na­tion of BT’s com­mer­cial fi­bre de­ploy­ment and work by the DSSB pro­gramme means that more than 4,300 premises can ben­e­fit from the faster speeds avail­able.

‘Fur­ther cov­er­age is planned as work in the area con­tin­ues.

‘Around one in five homes have al­ready up­graded and we would en­cour­age more to do so to ben­e­fit from the faster speeds avail­able.

‘Peo­ple can check cov­er­age at www.hie.co.uk/dig­i­tal.’

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