The Oban Times

The Oban Times - - Letters -

It is dif­fi­cult not to feel some sym­pa­thy for Richard and Carol Peakin, the cou­ple from Durham whose jour­ney to Fort Wil­liam was dis­rupted by a fault at the Lag­gan bridge (see full story, page 3).

Be­ing vis­i­tors to Lochaber and un­fa­mil­iar with the area, it is un­der­stand­able that they would have been dis­tressed by the bridge’s clo­sure. Their anx­i­ety was caused by not know­ing how long the bridge would re­main closed and at what time they might rea­son­ably ex­pect to reach the ho­tel they had booked in Fort Wil­liam – if at all.

Mr Peakin took the de­ci­sion to aban­don their orig­i­nal plans and head for In­ver­ness in­stead. That, of course, re­sulted in the cou­ple in­cur­ring ad­di­tional ex­pense, which they have asked BEAR Scot­land to re­fund, pos­si­bly as a do­na­tion to char­ity.

It was hardly BEAR Scot­land’s fault that the bridge de­vel­oped a prob­lem. It re­acted as swiftly as pos­si­ble to rec­tify this and in­form Traf­fic Scot­land. It says it had the bridge back in ac­tion within 90 min­utes.

How­ever, the main is­sue seems to be the lack of in­for­ma­tion sur­round­ing the prob­lem at the time, and given the lack of wifi and ra­dio sig­nals in the area, is there not a case for putting up a elec­tronic sign or emer­gency phone to keep drivers in­formed when there is a prob­lem?

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