Oban staff be­come de­men­tia friendly

The Oban Times - - News -

AS THE na­tion marks De­men­tia Aware­ness Week (May 15-21), the team at Spec­savers in Oban is be­com­ing qual­i­fied to bet­ter un­der­stand the needs of cus­tomers suf­fer­ing from de­men­tia.

Spec­savers em­ploy­ees na­tion­wide are com­plet­ing De­men­tia Friends train­ing, an ini­tia­tive run by the Alzheimer’s So­ci­ety. In do­ing so they be­come recog­nised as a De­men­tia Friends, with a badge to wear on their uni­forms to in­di­cate their in­creased level of de­men­tia aware­ness to cus­tomers.

Ken Mac­don­ald, store di­rec­tor of Spec­savers in Oban, said: ‘Be­ing more aware of de­men­tia is an in­cred­i­bly pos­i­tive de­vel­op­ment for our team and our of­fer­ing to cus­tomers.

‘I al­ways thought de­men­tia was all to do with some­one’s mem­ory – but it is much more than that. By un­cov­er­ing the truth about de­men­tia, it re­ally opened my eyes to how at Spec­savers, when per­form­ing our daily du­ties, we can all take a lit­tle time to sup­port and care.’

The train­ing cov­ers all as­pects of de­men­tia and dis­cusses how it af­fects peo­ple in dif­fer­ent ways. With par­tic­u­lar rel­e­vance to Spec­savers, it also de­scribes how senses can be af­fected, in­clud­ing sight and hear­ing.

Those with de­men­tia com­monly ex­pe­ri­ence prob­lems with their sight and vis­ual per­cep­tion, caus­ing them to mis­in­ter­pret the world around them. Some suf­fer­ers can ex­pe­ri­ence hal­lu­ci­na­tions. On top of that, re­search has re­vealed that al­most half of de­men­tia pa­tients in care homes are wear­ing glasses with the wrong pre­scrip­tion, lead­ing to in­creased iso­la­tion and con­fu­sion.

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