Con­cern re­mains over com­put­ers

The Oban Times - - NEWS -

CON­CERNS about the se­cu­rity of li­brary com­put­ers in Fort Wil­liam are still be­ing voiced as High Life High­land (HLH) claims they are up­dated reg­u­larly have been rub­bished by one user.

The Lochaber Times was con­tacted by a reader, who wished to re­main anony­mous, voic­ing fears about the se­cu­rity of per­sonal de­tails on the pub­lic com­put­ers ear­lier this month.

Speak­ing to the Lochaber Times she pre­vi­ously said: ‘The com­puter asked me to check the sta­tus of the up­dates and up­date the fire­wall. But as an or­di­nary user of the com­put­ers you can’t do the up­dates, it needs to be the ad­min­is­tra­tor of the ac­count.

‘Peo­ple are putting in case sen­si­tive in­for­ma­tion, date of birth and card de­tails into these ma­chines, so I think the se­cu­rity of the com­put­ers needs to be main­tained. De­tails could fall into the wrong hands.

She added: ‘A lot of the web pages were crash­ing when I tried to open them and that is nor­mally a sign of mal­ware.’

HLH, which man­ages the li­brary, re­sponded to the claims main­tain­ing the com­put­ers are ‘pro­tected to a high level’ and that an IT en­gi­neer would be sent to check the no­tice re­ported on the com­puter.

How­ever, the reader has been in touch with the Lochaber Times again to say her con­cerns re­main.

She said: ‘Things haven’t changed with the com­put­ers. There have been prob­lems with my email ac­count and it has been hacked. I had to change all my pass­words and se­cu­rity in­for­ma­tion again.’

The Fort Wil­liam res­i­dent fell vic­tim to a hack on a per­sonal com­puter three weeks ago, af­ter which she was forced to change pass­words and lo­gin de­tails for var­i­ous ac­counts. The hack left hun­dreds of pounds worth of dam­age to the com­puter, which she couldn't af­ford to fix, and so has been us­ing the li­brary ma­chines to up­date per­sonal ac­counts and try to buy a new com­puter.

‘I have only been us­ing the li­brary com­put­ers so the emails must have been hacked while I was us­ing the com­puter there. For HLH to say it has main­tained the com­put­ers is just com­plete tripe to be hon­est.’ A HLH spokesper­son con­firmed to the

Lochaber Times the com­put­ers have been checked by an IT en­gi­neer and are ‘safe and se­cure’.

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