Concern remains over computers
CONCERNS about the security of library computers in Fort William are still being voiced as High Life Highland (HLH) claims they are updated regularly have been rubbished by one user.
The Lochaber Times was contacted by a reader, who wished to remain anonymous, voicing fears about the security of personal details on the public computers earlier this month.
Speaking to the Lochaber Times she previously said: ‘The computer asked me to check the status of the updates and update the firewall. But as an ordinary user of the computers you can’t do the updates, it needs to be the administrator of the account.
‘People are putting in case sensitive information, date of birth and card details into these machines, so I think the security of the computers needs to be maintained. Details could fall into the wrong hands.
She added: ‘A lot of the web pages were crashing when I tried to open them and that is normally a sign of malware.’
HLH, which manages the library, responded to the claims maintaining the computers are ‘protected to a high level’ and that an IT engineer would be sent to check the notice reported on the computer.
However, the reader has been in touch with the Lochaber Times again to say her concerns remain.
She said: ‘Things haven’t changed with the computers. There have been problems with my email account and it has been hacked. I had to change all my passwords and security information again.’
The Fort William resident fell victim to a hack on a personal computer three weeks ago, after which she was forced to change passwords and login details for various accounts. The hack left hundreds of pounds worth of damage to the computer, which she couldn't afford to fix, and so has been using the library machines to update personal accounts and try to buy a new computer.
‘I have only been using the library computers so the emails must have been hacked while I was using the computer there. For HLH to say it has maintained the computers is just complete tripe to be honest.’ A HLH spokesperson confirmed to the
Lochaber Times the computers have been checked by an IT engineer and are ‘safe and secure’.