Mar­shall’s awe­some four­some at Honda

The Peterborough Evening Telegraph - - Etbusiness - By JOHN KRALEVICH

PETER­BOR­OUGH firm Mar­shall Honda was one of four group busi­nesses to be pre­sented awards by Honda for ex­cel­lence in cus­tomer ser­vice in sales and af­ter sales.

At a pres­ti­gious din­ner at the Chew­ton Glen Ho­tel, in Hamp­shire, Honda busi­nesses in Peter­bor­ough, York and Scar­bor­ough tri­umphed as their re­spec­tive gen­eral man­agers, Phil Lewin, Tim Phillips and James Rodgers col­lected awards.

All three busi­nesses had fin­ished in the top 10 out of 184 deal­er­ships in the net­work, an amaz­ing re­sult which was not matched by any other dealer group. The fourth award was a spe­cial award for Mar­shall Mo­tor Group to recog­nise its out­stand­ing fo­cus on cus­tomer ser­vice and

its huge achieve­ment to get three of our busi­nesses in the top 10. This ac­co­lade was pre­sented to Daksh Gupta, chief ex­ec­u­tive of Mar­shall Mo­tor Group, by the new head of Honda Cars in the UK, Dave Hod­getts.

Mark Fur­niss, fran­chise di­rec­tor for Mar­shall’s Honda busi­nesses, said: “This is a won­der­ful recogni- tion for the huge amount of work the whole Mar­shall Honda team has put into this over the last year or so, build­ing on one of our main key op­er­at­ing prin­ci­ples.

“I could not be more proud of what we have all achieved and es­pe­cially the teams at York, Peter­bor­ough and Scar­bor­ough.”

These awards are the ic­ing on the cake for Mar­shall which has a long as­so­ci­a­tion with Honda stretch­ing back over 18 years and this

re­la­tion­ship was the foun­da­tion of Mar­shall’s huge growth with the brand in the last year or so, mov­ing from a sin­gle site to six Honda busi­nesses in just 13 months.

Mar­shall is now one of Honda’s largest busi­ness part­ners.

Com­ment­ing on the award, Daksh added: “Mark and the Honda team have done an out­stand­ing job which has been recog­nised by our man­u­fac­turer part­ners.

This will be noted by our other part- CUS­TOMER SER­VICE EX­CEL­LENCE: Phil Lewin, left, is pre­sented with his award by Dave Hod­getts, head of Honda Cars. ners and will be good for the whole of Mar­shall. My chal­lenge, of course, for 2010 is for all six of our Honda car busi­nesses to be in the top 10!!”

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.