“There are a lot of un­sung he­roes in this or­gan­i­sa­tion”

The Peterborough Evening Telegraph - - Uk&world Update -

CAROL

PALMER, a sis­ter on the in­ten­sive care unit, is keen for mem­bers of the pub­lic to nom­i­nate peo­ple for the award be­cause praise from pa­tients means so much to staff mem­bers.

“Just see­ing peo­ple’s re­ac­tions to thank you cards shows how much it means, how im­por­tant it is,” she said.

“It’s not just the nurses, there’s peo­ple from the top down who make a real dif­fer­ence.

“There are a lot of un­sung he­roes in this or­gan­i­sa­tion.”

Carol knows first hand how much an award means, as last year she won one for her com­mit­ment to her depart­ment.

“It was a recog­ni­tion of my achieve­ments over the last few years be­cause we’ve done a lot of work on de­vel­op­ing the depart­ment,” she said.

“We’ve moved within the hos­pi­tal and I was in­volved in ‘flu plan­ning and we’re now mov­ing to the new hos­pi­tal.

“Re­ceiv­ing the award meant a huge amount. I was very sur­prised and very touched.

“I think we all work hard and some­times we think the ex­tra ef­fort and time is be­ing taken for granted. I think this award demon­strated that my col­leagues and my man­agers ap­pre­ci­ated the work I had done.

“I was quite over­whelmed when I found out I’d been nom­i­nated.

“It meant a lot to the depart­ment as well be­cause I was rep­re­sent­ing them and it meant that we’re do­ing a good job.”

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