Cross Keys Homes delivers on its prom­ises

The Peterborough Evening Telegraph - - Et Business - By JOHN KRALEVICH

PETER­BOR­OUGH’S largest hous­ing as­so­ci­a­tion has re­ceived praise from the city coun­cil’s head of neigh­bour­hoods for com­ple­tion of its prom­ises made to ten­ants at trans­fer.

Head of neigh­bour­hoods Adrian Chap­man wrote to Cross Keys Homes’ chief ex­ec­u­tive Mick Leggett con­grat­u­lat­ing the hous­ing as­so­ci­a­tion for all its hard work in en­sur­ing the prom­ises were met and in some cases ex­ceeded.

The prom­ises were made to ten­ants in Oc­to­ber 2004 when the hous­ing as­so­ci­a­tion took over the city coun­cil’s 10,000-strong hous­ing stock.

The prom­ises in­cluded car­ry­ing out a £108 mil­lion im­prove­ment pro­gramme to re­fur­bish ten­ants’ kitchens and bath­rooms to en­sure they meet the Govern­ment’s De­cent Homes stan­dard, as well as car­ry­ing out £4.9 mil­lion worth of en­vi­ron­men­tal im­prove­ments to lo­cal com­mu­ni­ties.

Mr Leggett said: “We have come a long way over the past five years and have man­aged to achieve the prom­ises set out to ten­ants at trans­fer thanks to all the hard work and com­mit­ment of our staff, board mem­bers and contractors. I must also pay credit to so many of our ten­ants who have worked with us not only to de­liver ahead of time, but also to in­crease our ten­ants’ sat­is­fac­tion lev­els.

“Our work doesn’t stop here; it con­tin­ues with our ef­forts to im­prove the com­mu­ni­ties and neigh­bour­hoods where our res­i­dents live and in giv­ing hope and in­spi­ra­tion es­pe­cially to those whose lives are af­fected by de­pri­va­tion and poverty. We are also build­ing hun­dreds of new homes in and around Peter­bor­ough to help those lo­cal peo­ple who do DUE CREDIT: Mick Leggett, chief ex­ec­u­tive of Cross Keys Homes, paid trib­ute to the work of ten­ants help­ing the hous­ing as­so­ci­a­tion to de­liver ahead of time. not have a home of their own.”

The hous­ing as­so­ci­a­tion has now cre­ated its own “home im­prove­ment” stan­dard which ex­ceeds that of the Govern­ment’s De­cent Homes stan­dard, and will be de­liv­er­ing this over the next five years. A copy of Cross Keys Homes’ this new stan­dard will be mailed out to all ten­ants in June.

Mr Chap­man said: “The home and en­vi­ron­men­tal im­prove­ments com­pleted by Cross Keys Homes over re­cent years have brought sig­nif­i­cant ben­e­fits to the lives of thou­sands of lo­cal fam­i­lies. This matches the city coun­cil’s own pri­or­i­ties of cre­at­ing op­por­tu­ni­ties, tack­ling in­equal­i­ties and se­cur­ing sus­tain­able growth for the ben­e­fit of all.

“Our two or­gan­i­sa­tions look for­ward to con­tin­u­ing to work closely to­gether to de­liver fur­ther ben­e­fits in the fu­ture.”

For more in­for­ma­tion on Cross Keys Homes, visit

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