Cross Keys Homes delivers on its promises
PETERBOROUGH’S largest housing association has received praise from the city council’s head of neighbourhoods for completion of its promises made to tenants at transfer.
Head of neighbourhoods Adrian Chapman wrote to Cross Keys Homes’ chief executive Mick Leggett congratulating the housing association for all its hard work in ensuring the promises were met and in some cases exceeded.
The promises were made to tenants in October 2004 when the housing association took over the city council’s 10,000-strong housing stock.
The promises included carrying out a £108 million improvement programme to refurbish tenants’ kitchens and bathrooms to ensure they meet the Government’s Decent Homes standard, as well as carrying out £4.9 million worth of environmental improvements to local communities.
Mr Leggett said: “We have come a long way over the past five years and have managed to achieve the promises set out to tenants at transfer thanks to all the hard work and commitment of our staff, board members and contractors. I must also pay credit to so many of our tenants who have worked with us not only to deliver ahead of time, but also to increase our tenants’ satisfaction levels.
“Our work doesn’t stop here; it continues with our efforts to improve the communities and neighbourhoods where our residents live and in giving hope and inspiration especially to those whose lives are affected by deprivation and poverty. We are also building hundreds of new homes in and around Peterborough to help those local people who do DUE CREDIT: Mick Leggett, chief executive of Cross Keys Homes, paid tribute to the work of tenants helping the housing association to deliver ahead of time. not have a home of their own.”
The housing association has now created its own “home improvement” standard which exceeds that of the Government’s Decent Homes standard, and will be delivering this over the next five years. A copy of Cross Keys Homes’ this new standard will be mailed out to all tenants in June.
Mr Chapman said: “The home and environmental improvements completed by Cross Keys Homes over recent years have brought significant benefits to the lives of thousands of local families. This matches the city council’s own priorities of creating opportunities, tackling inequalities and securing sustainable growth for the benefit of all.
“Our two organisations look forward to continuing to work closely together to deliver further benefits in the future.”
For more information on Cross Keys Homes, visit www.crosskeyshomes.co.uk