Re­solv­ing com­plaints boosts con­fi­dence

The Peterborough Evening Telegraph - - Your -

CAM­BRIDGESHIRE

Po­lice do a good job... in Peter­bor­ough the crime fig­ures in most key cat­e­gories are fall­ing, and high pro­file op­er­a­tions are get­ting large numbers of trou­ble­mak­ers off the streets.

The force has seen a big rise in the num­ber of com­plaints against of­fi­cers across Cam­bridgeshire.

There may be many rea­sons for this... not least the fact that when you get tough with bad be­hav­iour many will com­plain about it.

How­ever, around 15 per cent of com­plaints in­ves­ti­gated were sub­stan­ti­ated and for the force and the pub­lic that is 15 per cent too many.

We can trust our po­lice and they are do­ing a good job in Peter­bor­ough, but it is right that they are called to ac­count when com­plaints are made... that, ul­ti­mately, leads to greater pub­lic trust, not less.

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