On­line sell­ers de­liver fairer charges

The Press and Journal (Aberdeen and Aberdeenshire) - - FEATURES -

The cam­paign against un­fair postal charges for parcels be­ing sent to ru­ral Scot­land took a ma­jor leap for­ward yes­ter­day.

Ama­zon, the big­gest mail or­der re­tailer in the United King­dom, said yes­ter­day that they would re­fund any cus­tomers who have been mis­led over ex­cess de­liv­ery charges.

These charges from all ven­dors are thought to cost Scots con­sumers around £36mil­lion a year.

The move by Ama­zon is to be wel­comed although it only came af­ter ex­ec­u­tives from the re­tail gi­ant, among other on­line re­tail­ers, ap­peared be­fore MPs on the

Scot­tish af­fairs com­mit­tee. Although they will have been aware of the un­fair charges for some time, it was only dur­ing their grilling by MPs that the firm made the prom­ise.

Many of the trans­gres­sors ply their trade on Ama­zon’s Mar­ket­place which is made up of in­de­pen­dent firms, many of which have tried to charge ru­ral res­i­dents across Scot­land for home de­liv­ery de­spite ad­ver­tis­ing it as be­ing free to ad­dresses on the “UK main­land”.

The next step for the cam­paign is to get all on­line re­tail­ers to fol­low suit.

This is a tri­umph for Mo­ray Con­ser­va­tive MP Dou­glas Ross and Mo­ray SNP MSP Richard Lochhead who have cam­paigned hard, and to­gether, to force change.

“The next step for the cam­paign is to get all on­line re­tail­ers to fol­low suit”

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