Online sellers deliver fairer charges
The campaign against unfair postal charges for parcels being sent to rural Scotland took a major leap forward yesterday.
Amazon, the biggest mail order retailer in the United Kingdom, said yesterday that they would refund any customers who have been misled over excess delivery charges.
These charges from all vendors are thought to cost Scots consumers around £36million a year.
The move by Amazon is to be welcomed although it only came after executives from the retail giant, among other online retailers, appeared before MPs on the
Scottish affairs committee. Although they will have been aware of the unfair charges for some time, it was only during their grilling by MPs that the firm made the promise.
Many of the transgressors ply their trade on Amazon’s Marketplace which is made up of independent firms, many of which have tried to charge rural residents across Scotland for home delivery despite advertising it as being free to addresses on the “UK mainland”.
The next step for the campaign is to get all online retailers to follow suit.
This is a triumph for Moray Conservative MP Douglas Ross and Moray SNP MSP Richard Lochhead who have campaigned hard, and together, to force change.
“The next step for the campaign is to get all online retailers to follow suit”