‘Dire of­fer­ing’ from First in Aberdeen

The Press and Journal (Moray) - - FEATURES -

SIR, – First Bus are vis­i­bly hav­ing prob­lems since their pro­tracted dis­pute with their driv­ers. It’s now a daily oc­cur­rence for ser­vices to go miss­ing, which is ex­tremely ir­ri­tat­ing for pas­sen­gers.

What is par­tic­u­larly per­turb­ing is the fact they make no ef­fort to ad­vise pas­sen­gers which ser­vices will fail to op­er­ate de­spite hav­ing a “cur­rent is­sues” sec­tion on their web­site and a Twit­ter feed.

Had they not treated this staff with dis­dain, caus­ing them to be­come dis­il­lu­sioned and de­mor­alised, this sit­u­a­tion would never have arisen.

A bus op­er­a­tion can­not op­er­ate with­out driv­ers, a fact Mr Jarvis, MD, seems to have ne­glected to no­tice.

On a pre­vi­ous oc­ca­sion, the traf­fic com­mis­sioner de­scribed their op­er­a­tion as “a pretty dire of­fer­ing”. Per­haps her in­ter­ven­tion is again re­quired.

Ron Camp­bell, Rich­mond Walk, Aberdeen

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