housands of Scots are likely to pay a postcode penalty as they o rd e r Christmas presents online. John Mackenzie, 65, from Dunvegan, Skye, needed a new pull-cord for his chainsaw. Parkerbrand, a company based in Lincoln, quoted £16.
But because of his address, the £2.99 postage was replaced with a £13.99 delivery charge.
“You could get the part into an A4 jiffy bag and send it normal postage,” he said.
“I’ve come up against this before but when you explain we’re an island but we have a road bridge, common sense usually prevails. This time it didn’t.” Teresa Wymer, 55, and daughter Rebecca, 24, from John O’Groats, Caithness, started the Stacks Coffee House and Bistro 18 months ago.
In that time, they believe they have forked out thousands of pounds extra in delivery charges.
Teresa said: “When we were setting up we were spending around £300 to £400 extra a month on delivery charges.
“Even buying something as simple as a little washer for the coffee machine you get hit with an extra £3.99.