VIC­TIM 2

The Sunday Post (Newcastle) - - NEWS -

John Macken­zie, 65, from Dun­ve­gan, Skye, needed a new pull-cord for his chain­saw. Parker­brand, a com­pany based in Lin­coln, quoted £16.

But be­cause of his ad­dress, the £2.99 postage was re­placed with a £13.99 de­liv­ery charge.

“You could get the part into an A4 jiffy bag and send it nor­mal postage,” he said.

“I’ve come up against this be­fore but when you ex­plain we’re an is­land but we have a road bridge, com­mon sense usu­ally pre­vails. This time it didn’t.”

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