The Sunday Telegraph - Money & Business - - Business -

The per­cent­age of peo­ple who change their cur­rent ac­count provider in any given year, ac­cord­ing to a CMA study

like lower over­draft charges and higher in­ter­est rates on sav­ings ac­counts. He ar­gues it also holds “real po­ten­tial” for SMES, who he says could get more help with book­keep­ing, ac­counts and faster ac­cess to loans.

While dig­i­tal up­heaval has turned many parts of the UK econ­omy up­side down – from high street re­tail to the mu­sic in­dus­try – it has largely spared Bri­tain’s big banks.

The same four – RBS, Lloyds, Bar­clays and HSBC – still dom­i­nate, while their near­est chal­lenger, Span­ish gi­ant San­tander, owes its mar­ket share not to dig­i­tal dis­rup­tion, but to the takeovers of Abbey, Brad­ford & Bin­g­ley and Al­liance & Le­ices­ter.

Con­trast that with high street re­tail, where the likes of Ama­zon and Asos have changed the face of shop­ping.

The CMA is the body ul­ti­mately

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