Paid care fees in Wales? You may be due a re­fund, but you must act now

Wales On Sunday - - NEWS -

IF you or a loved one has paid care fees in Wales be­tween Oc­to­ber 31 2015 and Oc­to­ber 31 2016, read on, as you may be able to re­claim them. But hurry, as time is run­ning out.

Hugh James Nurs­ing Care is work­ing to­gether with Age Cymru to raise aware­ness of a Welsh Gov­ern­ment dead­line to re­claim wrongly paid care fees.

The dead­line is rel­e­vant to peo­ple who may be el­i­gi­ble for NHS Con­tin­u­ing Health­care, a lit­tle known fund­ing scheme where the NHS is re­spon­si­ble for all care fees, re­gard­less of the in­di­vid­ual’s abil­ity to pay for their care. If you or a loved one paid care fees be­tween th­ese dates, it’s worth con­sid­er­ing whether you may have been el­i­gi­ble for NHS Con­tin­u­ing Health­care as you may then be able to re­claim the fees paid.

What is NHS Con­tin­u­ing Health­care? NHS Con­tin­u­ing Health­care is a scheme ar­ranged and funded by the NHS for peo­ple re­ceiv­ing care due to pri­mary health needs. How­ever, very few peo­ple are aware of this scheme. As a re­sult, fam­i­lies are of­ten left wrongly foot­ing the bill.

You must reg­is­ter your claim by Oc­to­ber 31. If you miss the dead­line, you will lose your chance to claim for this time pe­riod. If you think you may be el­i­gi­ble, Hugh James Nurs­ing Care can of­fer you a free no obli­ga­tion as­sess­ment. For more in­for­ma­tion, visit hugh­ or call 0800 988 2373.

Case in point: Mrs W from West Wales came to Hugh James Nurs­ing Care in July 2014. Her late mother had a com­bi­na­tion of com­pli­cated care needs which in­cluded both phys­i­cal and be­havioural needs. By work­ing with the spe­cial­ist legal de­part­ment, she was able to re­claim £55,000 in wrongly paid care fees, which were re­im­bursed in July 2017.

“Thank you so much for your help with re­claim­ing the fees. The last few years have been in­cred­i­bly stress­ful; we would not have got the re­sult we were aim­ing for with­out pro­fes­sional help from the Hugh James Nurs­ing Care team,” said her fam­ily.

Hugh James Nurs­ing Care is one of the lead­ing na­tional ex­perts in the re­cov­ery of wrongly paid care home fees; the spe­cial­ist nurs­ing care team have suc­cess­fully re­cov­ered more than £100 mil­lion for their clients.

Age Cymru is the na­tional char­ity for older peo­ple in Wales. It is the force com­bin­ing Age Con­cern Cymru and Help the Aged in Wales. It works with lo­cal Age Cymru Part­ners across Wales to im­prove life for older peo­ple.


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