5 How to prevent the Creators Update from freezing your screen
QI installed Creators Update a couple of days ago. It went quite smoothly, and everything is as I’d expect it to be except that my screen keeps freezing and I get messages saying “X is not responding”. This happens mainly with Internet Explorer but Chrome has been affected, too. Most of the time, the Windows ‘investigating’ boxes are ineffective and I have to open Task Manager to kill the program there before reopening it.
A side issue, as I type this, is that I’ve noticed the cursor on the screen isn’t exactly synchronised with the key strokes. Can anyone suggest how I might fix these problems?
daddybear, Web User Forums
AYou could try checking to see if a video-driver update is available. First, open Windows Update and check that any follow-up updates have been installed. Then open Device Manager (by typing its name into the Start menu), and expand the entry for ‘Display adapters’. Right-click the device in this list, then select ‘Update driver’ and ‘Search automatically for updated driver software’. If you have no luck with this method, Event Viewer and Reliability Monitor may give you some insight into what’s causing the freezes.
Cantrel, Web User Forums
Event Viewer lets you check Windows Logs for errors, which can help you find faults