Why have all my Desktop icons disappeared?
Q The latest update to Windows 10 successfully installed on my PC but now none of the icons on my Desktop work. I can’t even shut down the computer because the Start button isn’t responding. I’m using a friend’s laptop to type this. Can anyone suggest how I can fix this problem please?
Auratodd, Web User Forums
A If I were you, I’d use your friend’s laptop to create Windows 10 installation media on a USB device or DVD (see bit.ly/win433). Once you’ve done that, hold down the power button to shut down your PC, then press and hold F2 or the appropriate key to get into the BIOS. From there, you can change the boot order so that you can boot from an installation disc or a USB drive.
Boot from the drive and load the setup page. Confirm the time and currency settings before clicking ‘Repair your computer’. Next, click Troubleshoot and see if the option to ‘Go back to the previous version’ works. If it doesn’t, select Command Prompt and type rstrui.exe before clicking OK, which gives you access to any restore points on your PC.
The update that caused the problems will eventually install again, but hopefully it won’t cause any problems this time.
Cantrel, Web User Forums
Typing in Command Prompt launches System Restore