Why have all my Desk­top icons dis­ap­peared?

Web User - - Readers’ Tips -

Q The lat­est up­date to Win­dows 10 suc­cess­fully in­stalled on my PC but now none of the icons on my Desk­top work. I can’t even shut down the com­puter be­cause the Start but­ton isn’t re­spond­ing. I’m us­ing a friend’s lap­top to type this. Can any­one sug­gest how I can fix this prob­lem please?

Au­ra­todd, Web User Fo­rums

A If I were you, I’d use your friend’s lap­top to cre­ate Win­dows 10 in­stal­la­tion me­dia on a USB de­vice or DVD (see bit.ly/win433). Once you’ve done that, hold down the power but­ton to shut down your PC, then press and hold F2 or the ap­pro­pri­ate key to get into the BIOS. From there, you can change the boot or­der so that you can boot from an in­stal­la­tion disc or a USB drive.

Boot from the drive and load the setup page. Con­firm the time and cur­rency set­tings before click­ing ‘Re­pair your com­puter’. Next, click Trou­bleshoot and see if the option to ‘Go back to the pre­vi­ous ver­sion’ works. If it doesn’t, se­lect Com­mand Prompt and type rstrui.exe before click­ing OK, which gives you ac­cess to any re­store points on your PC.

The up­date that caused the prob­lems will even­tu­ally in­stall again, but hope­fully it won’t cause any prob­lems this time.

Cantrel, Web User Fo­rums

Typ­ing in Com­mand Prompt launches Sys­tem Re­store

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