Why the slow download speed?
I sympathise with John Mccloy (Inbox, Issue 431), who says he receives download speeds of only 0.6Mbps. I live in Cardiff, about 60 yards from a roadside green cabinet and just over a mile from the telephone exchange, yet I can only get download speeds of between 0.1 to 0.6Mbps. Curiously, when I perform a speed test using one of the many programs available for this, it gives a reading of 3-4.5Mbps. Why is this? My ISP sent an engineer to test my system but couldn’t find any problem. Maybe it’s time BT Openreach checked the state of the connection to my house, although with Virgin Media cable in the road, I doubt I would be a priority. Tom J, via email