Nui­sance calls help

Cit­i­zens Ad­vice sup­port

West Lothian Courier - - Courier View - Mar­jorie Kerr

A new cam­paign has been launched to help guard against nui­sance phone calls.

West Loth­ian Cit­i­zens Ad­vice Bu­reau kicked off the cam­paign on Mon­day (Septem­ber 11). Re­search shows that Scots re­ceive more nui­sance calls than any other part of Europe, and that nine out of 10 Scot­tish house­holds re­ceived an un­wanted call within a one-month pe­riod.

Karen Nailen, man­ager of West Loth­ian Cit­i­zens Ad­vice Bu­reau, said: “The Scot­tish CAB ser­vice has joined forces with Which? to high­light the sim­ple steps you can take to block nui­sance calls, but we want to make sure peo­ple here in West Loth­ian are among the first to take ac­tion.

“We will be out in the Liv­ingston/West Loth­ian area over the next few weeks pass­ing on the sim­ple steps you can take. The in­for­ma­tion is also avail­able from Cit­i­zens Ad­vice Scot­land and #Nui­sanceCalls. Our mes­sage is that there are ac­tions you can take to block un­wanted calls for good. We urge lo­cal peo­ple to take th­ese ac­tions them­selves, and then to pass the in­for­ma­tion on to any­one they know who might ben­e­fit from it. Par­tic­u­larly el­derly or iso­lated peo­ple, who may be more vul­ner­a­ble to nui­sance calls.”

The ad­vice in­cludes: reg­is­ter­ing with the Tele­phone Pref­er­ence Ser­vice (TPS); talk to your phone com­pany; re­port spam text mes­sages; re­mem­ber to opt out of re­ceiv­ing calls; go exdi­rec­tory and, fi­nally, to con­sider a call block­ing de­vice.

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