Nuisance calls help
Citizens Advice support
A new campaign has been launched to help guard against nuisance phone calls.
West Lothian Citizens Advice Bureau kicked off the campaign on Monday (September 11). Research shows that Scots receive more nuisance calls than any other part of Europe, and that nine out of 10 Scottish households received an unwanted call within a one-month period.
Karen Nailen, manager of West Lothian Citizens Advice Bureau, said: “The Scottish CAB service has joined forces with Which? to highlight the simple steps you can take to block nuisance calls, but we want to make sure people here in West Lothian are among the first to take action.
“We will be out in the Livingston/West Lothian area over the next few weeks passing on the simple steps you can take. The information is also available from Citizens Advice Scotland and #NuisanceCalls. Our message is that there are actions you can take to block unwanted calls for good. We urge local people to take these actions themselves, and then to pass the information on to anyone they know who might benefit from it. Particularly elderly or isolated people, who may be more vulnerable to nuisance calls.”
The advice includes: registering with the Telephone Preference Service (TPS); talk to your phone company; report spam text messages; remember to opt out of receiving calls; go exdirectory and, finally, to consider a call blocking device.