Hos­pi­tal and its staff are now world class

Western Mail - - SHARES -

IN 1999 I had the mis­for­tune to be a pa­tient for 10 days at Merthyr’s Prince Charles Hos­pi­tal. I left vow­ing I’d never will­ingly set foot there again and be­moan­ing the low stan­dard of vir­tu­ally ev­ery­thing I ex­pe­ri­enced.

Dur­ing Au­gust/Septem­ber my wife spent six weeks there with first a mini-stroke, fol­lowed by gall blad­der deep surgery.

The trans­for­ma­tion has been un­be­liev­able. The staff now, from se­nior sur­geon to the hard-work­ing clean­ers, are a tremen­dous credit to the NHS, both in terms of their pro­fes­sion­al­ism and at­ti­tude, which means that pa­tients and vis­i­tors are treated with re­spect and a wel­com­ing kind­ness that makes one feel con­fi­dent that their loved ones are in the good safe hands of peo­ple who care.

The hos­pi­tal is im­mac­u­lately clean, vi­brant and pur­pose­ful, and an out­stand­ing im­pres­sion is the won­der­ful mix of na­tion­al­i­ties among the staff.

When my wife was ad­mit­ted in emer­gency with her mini-stroke, the way and the speed with which she was treated and pro­gressed through the stages of treat­ment was fan­tas­tic. I had the es­sen­tial as­sur­ance that she could not be in bet­ter hands.

Fi­nally, you can­not help but be im­pressed by the qual­ity and range of ser­vices and equip­ment now avail­able. We should not be­lieve much of the anti-NHS rub­bish we see printed these days.

Our hos­pi­tals, cer­tainly Prince Charles, are world-beat­ers and our multi-na­tional staff de­serve enor­mous praise for their pro­fes­sion­al­ism, and our grat­i­tude for their ded­i­ca­tion and skills.

Kel Palmer Moun­tain Ash

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