Ask The Concierge
3Discover a hidden gem Make sure you visit Leadenhall Market, which is tucked away in the City. It’s a lovely covered Victorian market with stalls, shops, pubs and restaurants. It was also used for filming some of the Diagon Alley scenes in HarryPotter. It is like going back in time.
USEFUL INFORMATION Emergency, Medical
Ambulance, call 999 free from any phone. Moorfields Eye Hospital, T: 020-7253 3411. National Health Service, T: 111. Nine days, unlimited free entry £25 per person, families £50; 16-day pass £30 per person, families £60. www.english-heritage.org.uk. T: 0870-333 1181 or collect on site. London Pass, access to attractions and free travel in zones 1- 6, complete with guide book and more than 30 extra special offers. With travel: 1, 2, 3 or 6 days, adult from £58 (1 day) to £166 (6 days). www.londonpass.com. T: 020-7293 0972.
MASSAGES Treatments And Massages
London Gatwick (LGW)
London Stansted (STN)
See p. 68.
LONDON AIRPORTS London Heathrow (LHR)
20 miles (32km) west of central London. Heathrow Hotel Hoppa bus from the airport, operated by National Express, runs every 10-15 mins daily for Terminals 1-3 to major hotels, approx 4am-midnight. www.heathrowairport.com. T: 0844-335 1801. Rail: Heathrow Express: Taking 15-20 mins between airport and Paddington station, approx 5.10am-11.25pm. Single adult £21; child (5-15) £10.50. www.heathrowexpress.com. T: 0845- 600 1515. Underground: Piccadilly line into central London, regularly from approx 5am (5.50am Sun) to 11.45pm (10.50pm Sun), taking 50 mins. www.tfl.gov.uk. T: 034-3222 1234. Single ticket approx £5.50, from £3 with Oyster card (off peak). Coach/Bus: National Express from Heathrow to Victoria Coach Station, 5.35am-12.30am, taking 40 mins. Single £6. www.nationalexpress.com. T: 0871- 818 181. Bus N9 midnight-5.30am every 30 mins to central London. T: 034-3222 1234. Taxi: Black cabs approx 50 mins to city centre, cost from £45. Approved taxi desk in all terminals. Left Luggage: All terminals. T: 020- 8759 3344. 28 miles (45km) south of London. www.gatwick airport.com. T: 0844- 892 0322. Rail: Gatwick Express: Trains between airport & Victoria approx 5am-midnight, every 15-30 mins. Single £17.75, return £31.05, taking 30-35 mins. www.gatwickexpress.com. T: 0845- 850 1530. Southern: To Victoria Station every 15 mins 4am-1am, hourly 1am- 4am. Single £14; taking 35 mins. www.southernrailway.com. T: 0345-127 2920. Coach: National Express to Victoria Coach Station. Hourly coaches taking 1 hour 30 mins. Single £8, return £15. T: 0871- 818 178. Taxi: Cabs approx £80, plus £8 congestion charge. Left Luggage: Both terminals. T: 0129-350 3162. 35 miles (56km) northeast of central London. www.stanstedairport.com. T: 0844-335 1803.
Your concierge is there to help, from showing you how to get around the city to recommending hidden gems. Andrew Wright, Head Concierge at Park Plaza County Hall, shares his tips to improve your stay.