William Thomson, head concierge at Macdonald Randolph Hotel, Oxford, shares his tips
William Thomson, head concierge at Macdonald Randolph Hotel, shares his tips on how to make the most of your trip.
What are your guests’ most popular requests in Oxford?
A visit to Christ Church college – it was in the Harry Potter films as Hogwarts’ Dining Hall. It has produced 13 British Prime Ministers. Sit in the cathedral for a choir recital from 6pm.
Any strange requests?
I arranged for a celebrity to go incognito to a local pub so he could watch an American football game on TV without being recognised!
Tell us about your hotel...
The Randolph is Oxford’s most iconic building and known as the ‘Grand Old Lady’ of Oxford. It is the city’s only five-star hotel – US Presidents Bill Clinton and Jimmy Carter stayed here.
What should you do if you have only a day in London?
Start by seeing Changing the Guard, then stroll along the Thames to the Houses of Parliament, Big Ben and Westminster Abbey, followed by a visit to the Churchill War Rooms. Have dinner at The Ivy and see a West End show.
What do you recommend for repeat visitors?
Columbia Road flower
What do you recommend for visitors with children?
London Zoo is a good way to keep children entertained. Get a fast-track ticket through your concierge, so you can avoid the queues.
Share a romantic tip...
Buy a hamper from Harrods and watch the world go by in Kyoto Garden, Holland Park.
A quintessential English experience we must try...
Fish and chips – try them for £5.50 at The Golden Chippy, a no-frills café in Greenwich.
Clockwise from top left: Randolph Hotel; flower market; fish and chips; Changing the Guard Inset: William Thomson