Trades­men need to mind man­ners

Yorkshire Post - Property - - PROPERTY -

It’s time for trades­peo­ple to put down their tools and pick up an eti­quette book, as a na­tion­wide sur­vey by the Elec­tri­cal Con­trac­tors’ As­so­ci­a­tion has re­vealed that good man­ners are cru­cial.

Over 80 per cent of home­own­ers said that af­ter a good price and strong rep­u­ta­tion, a po­lite trades­man would get their vote. Not only that, but it’s time to get out the starch, car wax and Sun­day Best, as clean clothes (67 per cent), a smart van (29 per cent) and a smart uni­form (27 per cent) were also highly val­ued.

Trades­men with a nice smile (21 per cent) and clean shoes (10 per cent) were also pop­u­lar

Stu­art Carvell, ECA North East re­gional man­ager, says: “While it may be tempt­ing to choose a trades­man be­cause of a neat and tidy ap­pear­ance and a po­lite per­son­al­ity, that doesn’t nec­es­sar­ily mean they will do a good job. There’s no sub­sti­tute for hir­ing some­one with ex­pe­ri­ence who comes rec­om­mended.”

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