Agency ex­pelled by om­buds­man

Yorkshire Post - Property - - PROPERTY -

A SALES and let­tings es­tate agency has been ex­pelled from mem­ber­ship of The Prop­erty Om­buds­man scheme.

The TPO say WYL Ltd, of Keigh­ley, com­mit­ted se­ri­ous breaches of its Let­tings Code of Prac­tice and failed to pay an award of £3,450 made against it by the Om­buds­man, Christo­pher Hamer.

The om­buds­man found that the firm had also failed to pro­vide its terms of busi­ness to the land­lord or get him to sign a copy and had failed to lodge a ten­ant’s de­posit with a recog­nised pro­tec­tion scheme,

WYL spokesman Wazim Ali said the agency man­aged 300 prop­er­ties and the com­plaint was from one land­lord among a lot of sat­is­fied cus­tomers

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