Our won­der­ful

In Is­sue 276 we fea­tured from Stam­ford, J Jibb, a prais­ing let­ter of their NHS treat­ment. We asked read­ers to tell us about other sto­ries of great care from the NHS. Here are just a few of the many let­ters and emails…

YOURS (UK) - - Over To You -

i can’t praise staff enough

I read J Jibb’s let­ter prais­ing our NHS and I can echo that praise. I was re­cently taken ill and was im­me­di­ately re­ferred for a se­ries of tests car­ried out at the West Suf­folk Hos­pi­tal in Bury St Edmunds – all done in one day. The prob­lem was di­ag­nosed and the next week I was ad­mit­ted to Ad­den­brooke’s Hos­pi­tal in Cam­bridge for the op­er­a­tion. The treat­ment was swift and ef­fi­cient, while also be­ing car­ried out in a kind and car­ing man­ner. Of course with the mil­lions of peo­ple who are treated, it’s in­evitable that things can oc­ca­sion­ally go wrong. For my part, I can’t praise them enough and I will take every op­por­tu­nity to do so. Your in­vi­ta­tion to write in was very timely for me. Jill Cailes, Bury St Edmunds

Hip hip hooray for my care

I thank the NHS every day I get out of bed and can walk due to two hip re­place­ments I had in my early 60s. With­out the op­er­a­tion I would have had years of pain and been wheel­chair bound, as my grand­fa­ther had been be­fore me. The care I had could not be faulted. Sylvia Monk, Hayling Is­land

they were all so kind and com­pas­sion­ate

I’d like to give heart­felt thanks to all the staff I met at Chor­ley Hos­pi­tal in June, where I lit­tle ex­pected to be spend­ing my 90th birth­day be­ing treated for pneu­mo­nia! The am­bu­lance crew who as­sessed me at home, the team who di­ag­nosed my con­di­tion in Ac­ci­dent and Emer­gency and the staff in the Med­i­cal As­sess­ment Unit were all very ca­pa­ble, kind and com­pas­sion­ate. Not only did ev­ery­one keep me in­formed about the tests, re­sults and treat­ment plans, they also sang Happy Birth­day and wished me well as they moved speed­ily from one sit­u­a­tion to an­other. Clean­ers, vol­un­teers and clin­i­cal staff were cheer­ful, car­ing and com­pas­sion­ate. Af­ter five days I was dis­charged to com­plete my course of an­tibi­otics at home. Joyce Coul­born, Lan­cashire

the nHS at its best

One Tues­day evening last Novem­ber, my right eye be­came red and sore, sen­si­tive to light and painful. Af­ter us­ing al­most a bot­tle of eye drops, I vis­ited a chemist when I was in town on Satur­day morn­ing. Within half an hour I had been di­rected to my op­ti­cian and then, af­ter a quick phone call, on to an­other op­ti­cian, who di­ag­nosed iri­tis and said he would re­fer me to the eye clinic at Pin­der­fields Hos­pi­tal in Wake­field. ‘Go home and wait for a phone call’, he said. I went home to find a mes­sage on my an­swer­ing ma­chine, ask­ing me to get to the clinic as soon as pos­si­ble but not to drive as I would have drops put in my eyes. For­tu­nately my daugh­ter took me, and less than two hours from my ini­tial visit to the chemist I was sup­plied with two lots of drops and some cream and an­other ap­point­ment for the week af­ter. Fol­low­ing a se­ries of ap­point­ments, the in­flam­ma­tion set­tled down and I was dis­charged in Fe­bru­ary. My fam­ily has had its fair share of hor­ror sto­ries, but this time it re­ally was the NHS at its best. Mary Tyler, Pon­te­fract

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