EMS personnel given wrong location in Sunday drowning
Emergency personnel arrived on northbound I-35 at the river at 11:21 a.m. but could not find the caller or the victim, officials said. After further questioning from the 911 operator, who prompted the caller to describe his surroundings, EMS was redirected to the Montopolis Bridge and arrived at the new location at 11:27 a.m.
Warren Hassinger, a spokesman for Austin-Travis County EMS, said responders were not able to locate the caller’s location through his cell phone be- cause either the phone was too old to have GPS capability or the cell phone provider did not support that technology.
Emergency personnel pulled Torres out of the water and took him to University Medical Center at Brackenridge, where he was pronounced dead. Officials said they cannot say if the extra six minutes spent find- ing the new location could have saved Torres’ life.
“Getting accurate information from the caller is absolutely essential for us, as public safety officers,” said Jasper Brown, division chief for Austin-Travis County EMS.
“It definitely was not a language issue.”