Dell says it’s replacing motherboards in servers infected with spyware
Dell Inc. acknowledged this week that some of its server customers were sent replacement motherboards with spyware mistakenly installed.
The computer maker said that the affected motherboards came from the company’s service and replacement stock and affected less than 1 percent of its PowerEdge R310, PowerEdge R410, PowerEdge R510 and PowerEdge T410 models.
No servers shipped directly from Dell factories had the spyware, which was discovered in the flash memory storage on the affected motherboards.
Dell identified the spyware as the W32.Spybot worm and said all common antivirus programs can identify the code and prevent it from infecting a computer’s operating system software. The spyware affects only servers running Microsoft’s Windows operating system.
Dell said it is contacting the affected customers.
“Dell has removed all impacted motherboards from its service supply chain, and new shipping replacement stock does not contain the malware,” said Forrest Norrod, vice president and general manager of Dell’s server platforms.
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