Dell says it’s re­plac­ing moth­er­boards in servers in­fected with spy­ware

Austin American-Statesman - - BUSINESS -

Dell Inc. ac­knowl­edged this week that some of its server cus­tomers were sent re­place­ment moth­er­boards with spy­ware mis­tak­enly in­stalled.

The com­puter maker said that the af­fected moth­er­boards came from the com­pany’s ser­vice and re­place­ment stock and af­fected less than 1 per­cent of its Pow­erEdge R310, Pow­erEdge R410, Pow­erEdge R510 and Pow­erEdge T410 mod­els.

No servers shipped di­rectly from Dell fac­to­ries had the spy­ware, which was dis­cov­ered in the flash me­mory stor­age on the af­fected moth­er­boards.

Dell iden­ti­fied the spy­ware as the W32.Spy­bot worm and said all com­mon an­tivirus pro­grams can iden­tify the code and pre­vent it from in­fect­ing a com­puter’s op­er­at­ing sys­tem soft­ware. The spy­ware af­fects only servers run­ning Mi­crosoft’s Win­dows op­er­at­ing sys­tem.

Dell said it is con­tact­ing the af­fected cus­tomers.

“Dell has re­moved all im­pacted moth­er­boards from its ser­vice sup­ply chain, and new ship­ping re­place­ment stock does not con­tain the mal­ware,” said For­rest Nor­rod, vice pres­i­dent and gen­eral man­ager of Dell’s server plat­forms.

The com­pany has been ex­pand­ing in the U.S. and in­ter­na­tion­ally. EZCorp acquired 13 Chicago-area pawn shops in June and re­cently opened its 100th store in Mex­ico.

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