American introduces new fare structure
American Airlines is changing the way it charges you to fly.
American will charge up to $88 more per round trip for passengers who want a basic ticket that includes checking baggage or changing a reservation. Currently the airline levies separate fees for those and other extras for everyone except premium passengers.
The airline says it’s responding to customer complaints about fees, especially the charge — typically $150 — for changing a reservation.
“This will eliminate the fear about what-ifs,” said Rick Elieson, American’s managing director of digital marketing.
American will still sell a basic fare without protection against add-on fees “for the less-discriminating passenger who is just looking for the cheapest way to get to where they’ve got to go,” Elieson said.
Travel experts mostly praised the change and predicted that other airlines will mimic it.
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