Se­ton ER pa­tients can now wait at home

Austin American-Statesman - - COMMUNITY NEWS - — HALEIGH SVO­BODA, AMER­I­CAN-STATES­MAN STAFF

Pa­tients at the Se­ton Smithville Re­gional Hospi­tal emer­gency room who have non life-threat­en­ing in­juries or ill­nesses can now wait in line at home.

Se­ton Smithville is now a part of Se­tonER.com, a free on­line ser­vice that al­lows pa­tients to des­ig­nate their ar­rival time and be seen within fif­teen min­utes. Emer­gency room staff treats pa­tients in the or­der of sever­ity of their con­di­tions, which can re­sult in pa­tients with non­life-threat­en­ing con­di­tions wait­ing an hour or more.

The ser­vice will no­tify pa­tients if their ap­point­ment time needs to be changed be­cause emer­gency room staff is treat­ing more se­vere med­i­cal emer­gen­cies.

The ser­vice also searches the pa­tient in­for­ma­tion en­tered for key words that could in­di­cate if a life-threat­en­ing con­di­tion ex­ists. Se­ton staff re­views new reser­va­tions once they are made, so if a pa­tients con­di­tion is life threat­en­ing, 911 will be con­tacted or the pa­tient will be di­rected to the near­est emer­gency room even if it isn’t at a Se­ton hospi­tal.

The ser­vice is of­fered at sev­eral Se­ton fa­cil­i­ties.

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