Seton ER patients can now wait at home
Patients at the Seton Smithville Regional Hospital emergency room who have non life-threatening injuries or illnesses can now wait in line at home.
Seton Smithville is now a part of SetonER.com, a free online service that allows patients to designate their arrival time and be seen within fifteen minutes. Emergency room staff treats patients in the order of severity of their conditions, which can result in patients with nonlife-threatening conditions waiting an hour or more.
The service will notify patients if their appointment time needs to be changed because emergency room staff is treating more severe medical emergencies.
The service also searches the patient information entered for key words that could indicate if a life-threatening condition exists. Seton staff reviews new reservations once they are made, so if a patients condition is life threatening, 911 will be contacted or the patient will be directed to the nearest emergency room even if it isn’t at a Seton hospital.
The service is offered at several Seton facilities.