TurnKey

Austin American-Statesman - - MONEY & MARKETS - Con­tact Lori Hawkins at 512912-5955.

“TurnKey is set­ting a new stan­dard for the pri­vate ac­com­mo­da­tions in­dus­try, and we’re ex­cited to part­ner with the man­age­ment team.”

TurnKey is in 40 mar­kets, most of them pop­u­lar tourist des­ti­na­tions such as Aspen, Colo., Palm Springs, Calif., Jack­son Hole, Wyo., and Sara­sota, Fla. It also of­fers ser­vices in a hand­ful of larger metro ar­eas such as Austin and Seat­tle.

At the end of last year, TurnKey had about 1,800 prop­er­ties un­der man­age­ment. The com­pany plans to dou­ble the num­ber of prop­er­ties this year.

TurnKey’s ser­vice in­cludes set­ting a rate, pro­mot­ing the home on va­ca­tion rental sites, re­spond­ing to guest in­quiries and han­dling reser­va­tions.

When a prop­erty is booked, TurnKey over­sees the visit, in­clud­ing check­ins, clean­ing and main­te­nance. Guests check in us­ing a dig­i­tal lock that doesn’t need a key, and they down­load a mo­bile app to get prop­erty in­for­ma­tion and to reach TurnKey staff.

This year, TurnKey will roll out vir­tual tours, floor plans and 3D mod­els of all its homes.

“We’ve fo­cused on build­ing a tech­nol­ogy and lo­gis­tics platform com­bined with lo­cal hos­pi­tal­ity that en­ables us to de­liver the con­sis­tency you’d ex­pect from a ho­tel, along with the unique flavor that makes pri­vate ac­com­mo­da­tions so ap­peal­ing,” said T.J. Clark, TurnKey co-founder and CEO. Clark co-founded TurnKey with John Banczak, a for­mer HomeAway ex­ec­u­tive who is now TurnKey’s ex­ec­u­tive chair­man.

The com­pany com­petes with tra­di­tional prop­erty man­age­ment firms. It charges prop­erty own­ers 18 per­cent of book­ings, which would mean $36 for a $200-a-night rental.

Although some cities in­clud­ing Austin have taken steps to limit cer­tain types of short-term rentals, TurnKey says its fo­cus is on va­ca­tion spots, where such rentals are pop­u­lar.

The com­pany started 2017 with about 140 em­ploy­ees, and said it plans to add about 100 work­ers this year.

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