Re­tailer has tech to re­vive wet phones

Cecil Whig - - FRONT PAGE - C HERYL MA TTIX

While I was out and about ... I just dis­cov­ered that the TCC Elk­ton Ver­i­zon store at the cor­ner of Route 40 and Route 213 has a new ma­chine that can re­store a wet cell­phone into work­ing or­der again. Hal­lelu­jah, you say? I know many peo­ple who have ac­ci­den­tally dropped their phone in the sink or toi­let, or spilled a drink on it, which usu­ally doesn’t bode well for its fu­ture.

TCC, the na­tion’s largest au­tho­rized Ver­i­zon re­tailer, be­gan rolling out a new de­vice in 300 of its stores na­tion­wide last year through a part­ner­ship with Re­dux. This year, the de­vice went into an­other 300 to 400 TCC stores, in­clud­ing the Elk­ton and North East lo­ca­tions.

Sammy Resto, man­ager of the TCC Elk­ton Ver­i­zon, said he got the Re­dux ma­chine de­liv­ered about two months ago and has al­ready brought about 10 cus­tomers’ phones back to life.

“I was skep­ti­cal at first, but it re­ally works,” Resto said.

The process takes about one hour be­fore all mois­ture is re­moved and the phone re­turns to ser­vice.

“We want to help as many cus­tomers as pos­si­ble,” said James Shrake, busi­ness devel­op­ment man­ager for Re­dux. “We have an ex­clu­sive part­ner­ship with TCC Ver­i­zon right now.”

Phone ex­perts ad­vise peo­ple with wet phones to not plug it in, turn it off and re­move the bat­tery right away. Any phone with any ser­vice provider can be dried out by the Re­dux de­vice, not just Ver­i­zon cus­tomers, Shrake ex­plained. The Re­dux process also saves all the data, in­clud­ing photos and videos, ex­perts said.

“The best thing you can do if your phone gets wet is don’t plug it into elec­tric­ity, Michael Russ, a sales rep­re­sen­ta­tive with TCC Ver­i­zon Wire­less in North­east Plaza, shows how Re­dux can res­cue a cell­phone that has been dropped in wa­ter.

but bring it to a Re­dux lo­ca­tion as soon as pos­si­ble,” Shrake said.

The cost to re­move the mois­ture is $100 to­tal for a smart phone; $10 is an up­front fee and the re­main­ing $90 is due upon suc­cess­ful re­ju­ve­na­tion. How­ever, cus­tomers who pur­chase new phones can pur­chase a two-year Re­dux cov­er­age up­front for a to­tal of two free dry-out ser­vices for a $30 fee.

“This is less ex­pen­sive than re­plac­ing your phone,” CEO of TCC Scott Moore­head said.

The Elk­ton TCC Ver­i­zon store is lo­cated at 120 E. Pu­laski High­way while the North East lo­ca­tion is lo­cated in North­east Plaza.

*** Relevé Dance School is set to open July 5 at 1573 Theodore Road, about a mile south­west from Ce­cil Drag­way and less than 6 miles from the cen­ter of Ris­ing Sun and North East, owner Shan­non Hodg­son said.

Hodg­son de­cided to open the school af­ter learn­ing an­other dance stu­dio in Ris­ing Sun was clos­ing.

“I felt the need to make sure the county didn’t lose a dance school,” she said. “Too many kids were about to lose a home away from home.”

Hodg­son has two daugh­ters who have been danc­ing lo­cally for more than a decade.

“We pur­chased some of the as­sets from that school,

found space and Relevé was born,” she said.

The new school will of­fer classes for chil­dren ages 2 and up. It is a mem­ber of the Na­tional Dance Ed­u­ca­tion Or­ga­ni­za­tion and the Na­tional Honor So­ci­ety of Dance Arts. For more in­for­ma­tion, call 410-8718447 or email relevedanceschool@gmail.com.

*** Three Roots Clean­ing Ser­vices is a Perr yville­owned com­mer­cial clean­ing com­pany that has teamed up with Clean­ing For A Rea­son, an in­ter­na­tional non­profit, to help can­cer pa­tients.

Three Roots staff has vol­un­teered to help women bat­tling can­cer by clean­ing two homes per month for four con­sec­u­tive months at no charge — if the home is lo­cated in Ce­cil or Har­ford county.

“The foun­da­tion of our com­pany is lead­er­ship, re­spon­si­bil­ity and ser­vice to our com­mu­nity,” Three Roots Clean­ing Ser­vice CEO An­gela Dowd said.

Visit their web­site at www. three­rootscle­an­ingser­vices.com for more in­for­ma­tion.

*** The Ce­cil County Public Li­brary has be­gun a three-part busi­ness con­test, Start-Up Ce­cil, tar­geted at youth ages 11 to 17 who are in­ter­ested in start­ing up their own busi­ness.

Although it be­gan Mon­day, there are two more ses­sions sched­uled for June 27 and July 11, at the Elk­ton Cen­tral Li­brary.

Ses­sion two, “How to Make It Hap­pen,” will run from 3:30 to 4:30 p.m. and the third ses­sion, “Busi­ness Plan Show­case,” will run from 6 to 7:30 p.m. Cash prizes of $50, $100 and $200 will be awarded for first, sec­ond and third places. All par­tic­i­pants re­ceive a Ce­cil Start-Up T-shirt and bonus prizes for their busi­ness. For more in­for­ma­tion, call 410-996-5600 ext. 481 or email sbic@cc­plnet.org.

The Columbia Bank is sup­port­ing this pro­gram.

If you have any tid­bits to share with Ch­eryl Mat­tix for this col­umn, you may call her at 443-907-8440, or email her at cmat­tix@ce­cil­whig.com.

CE­CIL WHIG PHOTO BY CH­ERYL MAT­TIX

TCC Elk­ton Ver­i­zon Man­ager Sammy Resto shows off a new Re­dux de­vice to dry out cell­phones that have got­ten wet, warn­ing cus­tomers not to plug in a wet phone.

CE­CIL WHIG FILE PHOTO

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