Bri­tish Air­ways’ IT melt­down

Chattanooga Times Free Press - - BUSINESS -

Shares in Bri­tish Air­ways’ par­ent com­pany slipped Tues­day af­ter a cat­a­strophic IT failure stranded thou­sands of pas­sen­gers dur­ing a long hol­i­day week­end.

Bri­tish shares of In­ter­na­tional Air­lines Group dropped 1.4 per­cent af­ter a week­end that saw hun­dreds of flights can­celled af­ter a power surge led to an IT melt­down. Ear­lier in the day they fell as much as 4.6 per­cent. Al­though the air­line was run­ning a full sched­ule of flights on Tues­day, it ac­knowl­edged pas­sen­gers were still fac­ing bag­gage de­lays.

The com­pany apol­o­gized, but share­hold­ers were not for­giv­ing of a de­ba­cle that some es­ti­mate could cost the air­line tens of mil­lions of pounds.

IAG is bat­tling tough com­pe­ti­tion in the air­line sec­tor, even as it has faced pres­sure with a weaker pound fol­low­ing Bri­tain’s de­ci­sion to leave the Euro­pean Union.

U.S.-listed shares of IAG, which also runs Aer Lin­gus, Ibe­ria and Vuel­ing, fell 1.4 per­cent to $15.48.

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