New in­ci­dents defy ef­forts to end smart­phone woes

Daily Freeman (Kingston, NY) - - NATION+WORLD -

Sam­sung Elec­tron­ics seemed to have its smart­phone trou­bles un­der con­trol — un­til au­thor­i­ties had to evac­u­ate a South­west Air­lines flight in Ken­tucky last week for an in­ci­dent that in­volved a re­place­ment phone.

The rea­son: Au­thor­i­ties said a Sam­sung smart­phone started smok­ing and mak­ing “pop­ping” noises, just mo­ments af­ter its owner had boarded the plane and turned it off.

Pas­sen­ger Brian Green, 43, says the de­vice was a Galaxy Note 7 he had picked up from an au­tho­rized AT&T re­tailer Sept. 21 as a re­place­ment for another Note 7 phone he re­turned when Sam­sung an­nounced a global re­call a week ear­lier. The re­call came af­ter a se­ries of in­ci­dents last month in which Note 7 bat­ter­ies over­heated or caught fire. Now the South Korean tech gi­ant is fac­ing more scru­tiny, af­ter ear­lier crit­i­cism for be­ing slow to re­act and send­ing con­fus­ing sig­nals in the first days of the re­call.

Newspapers in English

Newspapers from USA

© PressReader. All rights reserved.