Consumer division warns about ‘spoofing’
Caller ID allows people to identify a caller before answering the phone, but the service is susceptible to fraud, according to the Ulster County district attorney’s Division of Consumer Affairs.
Using a practice known as “spoofing”, callers can deliberately falsify the number and/or name relayed as the Caller ID information to disguise the identity of the calling party.
Consumer Affairs suggests the following:
• Don’t give out personal information in response to an incoming call. Identity thieves often pose as representatives of banks, credit card companies, utilities, creditors or government agencies, such as the IRS, to get people to reveal personal financial information.
• If someone gets an inquiry from a company or government agency seeking such information, don’t provide it.
• To file a complaint, call 1-888-CALL-FCC or go to www.fcc.gov/complaints.