USAA Adds Citi Exec Cox
Heather Cox has been named USAA’s first chief technology and digital officer (CTDO), a newly created position for the former head of Citigroup’s Citi FinTech unit. Cox will report to CEO Stuart Parker, leading a team that includes information technology, digital strategy & operations, and experience design.
“Heather’s appointment reinforces our service commitment in fast-moving areas like digital, technology and user experience. She’s the right leader to take us where we’re going,” said Parker, in a statement released by USAA.