SUP­PORT FOR ALL USERS – RE­GARD­LESS OF THE TYPES OR ROLES

Digital Insurance - - STRATEGIES -

The PAS so­lu­tion you choose needs to sup­port all in­surer types or roles. That means the sys­tem also needs to sup­port all lines of busi­ness – whether spe­cialty, E&S and more – as each user or role can have dif­fer­ent needs. If your PAS can­not, then it runs the risk of lim­it­ing your op­tions for growth and ex­pan­sion, whether to bet­ter ser­vice your ex­ist­ing mar­ket, reach new mar­kets, or to ex­pand your agent net­work.

The sup­port for any user type – re­gard­less of role is crit­i­cal. The days of an ori­en­ta­tion to an in­ter­nal car­rier pro­ces­sor are gone. Your PAS UX needs to be able to ac­com­mo­date a range of users, cus­tom­ize those ex­pe­ri­ences to de­liver only rel­e­vant con­tent, pro­vide al­ter­nate brand­ing as needed as well as man­age the com­plex in­ter­con­nected re­la­tion­ships be­tween them (e.g., re­tailer, MGA, Whole­sale, pro­gram ad­min­is­tra­tor, con­sumer, etc.)

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