Western Na­tional Rolls Out Guidewire for Claims

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Western Na­tional In­sur­ance Group has se­lected Guidewire ClaimCen­ter as its new claims man­age­ment sys­tem, of­fer­ing the com­pany new ca­pa­bil­i­ties in man­ag­ing cus­tomer com­mu­ni­ca­tions us­ing Guidewire Smart Com­mu­ni­ca­tions. That will en­able Western Na­tional to pro­vide more first call res­o­lu­tion op­por­tu­ni­ties to cus­tomers, in­te­grate all claims pro­cesses onto a sin­gle plat­form and im­prove over­all ex­pe­ri­ence for pol­i­cy­hold­ers and agents, ac­cord­ing to the com­pa­nies.

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