Kim Berwanger, Brighthouse Financial
Finding the right use case for your company with emerging technologies is important, says Berwanger. For example, the company is interested in trying out robo-advisors as a supplement to their existing broker force.
“We’re looking at robo-advice, but with the end user being the advisor,” she explains. “We want to use the technology to touch more advisors and enable them to serve their customers better.”