911 dis­patch­ers re­ceive com­men­da­tion

Dorchester Star - - Front Page - By VIC­TO­RIA WIN­GATE vwingate@ches­pub.com Fol­low me on Twit­ter @ vic­to­ri­adorstar and on In­sta­gram @dorch­ester.star.

CAM­BRIDGE — Four dis­patch­ers with the Dorch­ester County 911 cen­ter re­ceived a com­men­da­tion from the Dorch­ester County Coun­cil for their ex­cep­tional ser vice to one el­derly mem­ber of the com­mu­nity.

CAM­BRIDGE — Four dis­patch­ers with the Dorch­ester County 911 cen­ter re­ceived a com­men­da­tion from the Dorch­ester County Coun­cil for their ex­cep­tional ser­vice to one el­derly mem­ber of the com­mu­nity.

With tem­per­a­tures in the 90s and heat in­dexes up­wards of 100 de­grees fore­casted, a woman called the 911 cen­ter to ex­press her concern for her el­derly mother whose air con­di­tion­ing was bro­ken.

Re­pairs were not able to be per­formed for sev­eral days due to high de­mand for ser­vices, and the 90-year-old woman was not able to leave her home due to med­i­cal rea­sons.

Dis­patch­ers Cindy Coker, Suzanne Short, Brian Ste­fanos and Mark Duig­nan could not ig­nore this great need, and went above and be­yond the call of duty to find a so­lu­tion for the woman, ac­cord­ing to the county coun­cil.

The four teamed up–and called on their friends and fam­ily for as­sis­tance–to pur­chase, trans­port, and in­stall a new win­dow air con­di­tion­ing unit in the woman’s home.

“I’m so glad that staff brought this for­ward,” said Dorch­ester County Coun­cil pres­i­dent Ricky Travers. “This is just what it means when the em­ploy­ees go above and be­yond to take care of our con­stituents. On be­half of the county, we thank you for your concern and courage to find other op­por­tu­ni­ties to make some­thing like this hap­pen.”

Thanks to their ef­forts, the woman was able to safely and com­fort­ably re­main in her home.

PHOTO BY VIC­TO­RIA WIN­GATE

911 dis­patch­ers Cindy Coker, Suzanne Short, Brian Ste­fanos and Mark Duig­nan re­ceived a com­men­da­tion from the Dorch­ester County Coun­cil for go­ing above and be­yond in ser­vice to a mem­ber of the com­mu­nity.

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