Mail Car­rier Comes Through For Ru­ral Route Cus­tomer

Escalon Times - - FRONT PAGE - By MARG JACK­SON mjack­son@escalon­times.com

It’s not ev­ery day you in­tend to de­liver the mail and end up res­cu­ing the in­tended re­cip­i­ent in­stead.

But that’s what hap­pened re­cently to Escalon ru­ral mail car­rier Terri Men­des, who was called in to ser­vice to help an el­derly postal pa­tron get back into her home safely.

The in­ci­dent oc­curred along Lemon Av­enue, one of the streets on the ru­ral route that Men­des ser­vices.

The 22-year postal ser­vice vet­eran said as she was get­ting ready to de­liver mail to some boxes, she heard some­one call­ing for help. She even­tu­ally found the source of the cries, an el­derly woman nearby she knows from her route, who had inadvertently got­ten her cane tan­gled in a garbage can, had fallen and was un­able to free her­self. The woman was propped up and had been wav­ing to pass­ing mo­torists, Men­des said, but even those that waved back ap­par­ently thought she was just be­ing friendly, wav­ing to say ‘hello’ in­stead of to seek their help.

“She ex­plained to me that her cane got stuck in the garbage can as she was try­ing to take it out,” Men­des said.

The en­tan­gle­ment re­sulted in the woman fall­ing down, un­able to ex­tri­cate her­self or the cane in or­der to at­tempt to get back on her feet.

Men­des said she was happy to help and glad she came along when she did.

“I walked her into the house and we

chat­ted a bit, I wanted to make sure she was okay,” Men­des said. “It was ac­tu­ally a beau­ti­ful sunny day, I am glad it wasn’t rain­ing.”

The el­derly woman was none the worse for wear and very ap­pre­cia­tive, added Men­des. They even got the garbage can put out on time.

Escalon Post­mas­ter Ken Cran­dal said ac­tions like those taken by Men­des are com­mon for his postal car­ri­ers, who he said are truly there to serve the com­mu­nity, even if it some­times takes an un­usual form.

The route Men­des cur­rently cov­ers is pri­mar­ily the south­east ru­ral sec­tion of Escalon and she said she en­joys the work but also be­ing part of the Escalon team.

“Ken is the most sup­port­ive post­mas­ter, we’re very lucky and I feel we have the best post of­fice ever,” Men­des said.

MARG JACK­SON/THE TIMES

Escalon Postal Car­rier Terri Men­des pro­vides ser­vice with a smile, even when it oc­ca­sion­ally means help­ing care for the el­derly pa­trons along her route.

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