Dis­patch Cen­ter Hon­ored

Escalon Times - - NEWS -

Val­ley Re­gional Emer­gency Com­mu­ni­ca­tion Cen­ter was ap­proved as an Emer­gency Fire Dis­patch Cen­ter of Ex­cel­lence ear­lier this month by the Board of Ac­cred­i­ta­tion of the In­ter­na­tional Academies of Emer­gency Dis­patch (IAED). There­fore, Val­ley Re­gional Emer­gency Com­mu­ni­ca­tion Cen­ter earned the dis­tin­guished honor of be­com­ing the 35th Emer­gency Fire Dis­patch Ac­cred­ited Cen­ter in the world and the first in the state of Cal­i­for­nia. Val­ley Re­gional Emer­gency Com­mu­ni­ca­tion Cen­ter is also an Emer­gency Med­i­cal Dis­patch Ac­cred­ited Cen­ter which makes the agency the 25th dual ac­cred­ited Fire and Med­i­cal ac­cred­ited cen­ter in the world.

The cen­ter serves mul­ti­ple agen­cies in San Joaquin County, in­clud­ing Escalon fire and am­bu­lance and Farm­ing­ton and Col­legeville fire de­part­ments.

The IAED is a non-profit stan­dard-set­ting or­ga­ni­za­tion pro­mot­ing safe and ef­fec­tive emer­gency dis­patch ser­vices world-wide. Com­prised of four al­lied Academies for med­i­cal, fire, po­lice, and emer­gency com­mu­ni­ca­tion nurse sys­tem dis­patch­ing, the IAED sup­ports firstre­spon­der re­lated re­search, uni­fied pro­to­col ap­pli­ca­tion, leg­is­la­tion for emer­gency call cen­ter reg­u­la­tion, and strength­en­ing the emer­gency dis­patch com­mu­nity through ed­u­ca­tion, cer­ti­fi­ca­tion, and ac­cred­i­ta­tion. An Ac­cred­ited Cen­ter of Ex­cel­lence (ACE) is the high­est dis­tinc­tion in 9-11 emer­gency com­mu­ni­ca­tion ser­vices.

Val­ley Re­gional Emer­gency Com­mu­ni­ca­tion Cen­ter achieved ac­cred­i­ta­tion for demon­strat­ing com­pli­ance to the Fire Pri­or­ity Dis­patch Sys­tem (FPDS) and the as­so­ci­ated “20 Points of Ex­cel­lence”. The “20 Points of Ex­cel­lence” en­com­pass in­ter­na­tional prac­tice stan­dards of ex­cel­lence for Emer­gency Fire Dis­patch (EFD). This level of op­er­a­tional ef­fec­tive­ness ad­dresses sys­tem over­sight, qual­ity im­prove­ment pro­grams, and in­di­vid­ual cer­ti­fi­ca­tion of all emer­gency call­tak­ers.

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