The people at the Broadmoor
“Hotels rarely let journalists and hotel critics talk freely to the staff, as they might fear that poorly treated staff members talk about their working conditions and low wages.
We have been so impressed by the outstanding quality of service at the Broadmoor - and employees obviously very well respected by the hotel management - that we requested permission to conduct staff interviews. To our surprise, we received permission to talk freely to staff members. Here are the interviews showing a shared passion of all staff members for working at the Broadmoor.”