The next digital transformation of healthcare is underway, and MEDITECH’s leading the charge. We’ve been unwavering in preparing for the demands of this paradigm shift, and now we’re all-in with the only full-scale EHR designed for the post-Meaningful Use era. Our cutting-edge solutions are helping organizations everywhere to see healthcare through a new lens and successfully navigate this virtual landscape. Helen Waters, Executive Vice President, MEDITECH
Improved patient engagement is an imperative for healthcare organizations. How do you envision healthcare organizations using smart devices and other consumerfacing tools to more fully engage patients in their care?
At MEDITECH, we are dedicating the time, research, and investment into ensuring our customers and providers not only meet future health paradigm requirements but fully engage their patients in doing so. Physicians shouldn’t be glued to a computer screen nor turn their back on a patient when they are documenting notes. A user-interface that is mobile with intuitive navigation, personalized views, customizable tools, tap-and-swipe capabilities, and is accessible on any smart device — will not only save physicians time but will help them to fully engage with patients at the point of care and influence the outcome of their care.
Consumers today are well-informed, techsavvy, and with the amount of information available at their fingertips, are more likely to do research on a product or service. With that in mind, healthcare organizations and physician practices should offer tools to their patients that entice, empower, and engage them in their health. MEDITECH believes patients should have access to their entire medical record in order to be active participants in managing their health. An integrated and interoperable patient portal is an effective tool that gives both care providers and their patients the resources to make preventable care a priority. With a portal, patients can book online appointments, set-up text reminders, complete questionnaires and pre-admission testing profiles, and even have video visits — all from the convenience of their home.
The ability to retrieve and consume Patient Generated Health Data (PGHD) that can integrate with an organization’s EHR and patient portal is equally as important. Whether a patient is entering details about their care via telehealth devices or by syncing their personal activity trackers — the data collected can help providers improve the quality of care and keep more patients healthy, out of the hospital, and receiving care in a setting that is most comfortable for them.
Value-based care is on its way toward becoming the dominant care delivery model in healthcare. What technologies do healthcare organizations need to implement to succeed under this emerging model?
Value-based care is more than just a shift in how outcomes are viewed, it's a shift in how healthcare is delivered. It’s team-based care, proactive engagement by clinicians, and wellness promotion and accountability. In order to achieve better outcomes and ultimately lower healthcare costs, keeping patients healthy and out of the hospital is crucial. There needs to be technology to support these new roles and workflows, however, it's a two-way street — patients need to feel engaged and empowered to do their part and contribute to their own health and medical record.
To succeed under this emerging model, organizations need fully-integrated, interoperable, and intuitive tools that incorporate clinical workflows, advanced predictive surveillance features, patient registries, and state of the art analytics. Achieving quality outcomes and managing chronic conditions proactively start with proper documentation and surveillance within an EHR.
Healthcare organizations can begin the shift by discussing strategies for Population Health Management and using patient data to transition to a model of care that is truly value-based. MEDITECH is doing this through its collaboration with Arcadia Healthcare Solutions to integrate aggregated claims data into MEDITECH's Web Enterprise Health Record and Analytics solution for improved Population Health Management. The inclusion of data, such as risk scores and gaps in care, empower healthcare organizations to better understand their populations and position them well for the healthcare paradigm shift underway.