Health Data Management - - GROUP PRACTICES -

The next dig­i­tal trans­for­ma­tion of health­care is un­der­way, and MEDITECH’s lead­ing the charge. We’ve been un­wa­ver­ing in pre­par­ing for the de­mands of this par­a­digm shift, and now we’re all-in with the only full-scale EHR de­signed for the post-Mean­ing­ful Use era. Our cut­ting-edge so­lu­tions are help­ing or­ga­ni­za­tions ev­ery­where to see health­care through a new lens and suc­cess­fully nav­i­gate this vir­tual land­scape. He­len Wa­ters, Ex­ec­u­tive Vice Pres­i­dent, MEDITECH

Im­proved pa­tient en­gage­ment is an im­per­a­tive for health­care or­ga­ni­za­tions. How do you en­vi­sion health­care or­ga­ni­za­tions us­ing smart de­vices and other con­sumer­fac­ing tools to more fully en­gage pa­tients in their care?

At MEDITECH, we are ded­i­cat­ing the time, re­search, and in­vest­ment into en­sur­ing our cus­tomers and providers not only meet fu­ture health par­a­digm re­quire­ments but fully en­gage their pa­tients in do­ing so. Physi­cians shouldn’t be glued to a com­puter screen nor turn their back on a pa­tient when they are doc­u­ment­ing notes. A user-in­ter­face that is mo­bile with in­tu­itive nav­i­ga­tion, per­son­al­ized views, cus­tom­iz­a­ble tools, tap-and-swipe ca­pa­bil­i­ties, and is ac­ces­si­ble on any smart de­vice — will not only save physi­cians time but will help them to fully en­gage with pa­tients at the point of care and in­flu­ence the out­come of their care.

Con­sumers to­day are well-in­formed, tech­savvy, and with the amount of in­for­ma­tion avail­able at their fin­ger­tips, are more likely to do re­search on a prod­uct or ser­vice. With that in mind, health­care or­ga­ni­za­tions and physi­cian prac­tices should of­fer tools to their pa­tients that en­tice, em­power, and en­gage them in their health. MEDITECH be­lieves pa­tients should have ac­cess to their en­tire med­i­cal record in order to be ac­tive par­tic­i­pants in man­ag­ing their health. An in­te­grated and in­ter­op­er­a­ble pa­tient por­tal is an ef­fec­tive tool that gives both care providers and their pa­tients the re­sources to make pre­ventable care a pri­or­ity. With a por­tal, pa­tients can book on­line ap­point­ments, set-up text re­minders, com­plete ques­tion­naires and pre-ad­mis­sion test­ing pro­files, and even have video vis­its — all from the con­ve­nience of their home.

The abil­ity to re­trieve and con­sume Pa­tient Gen­er­ated Health Data (PGHD) that can in­te­grate with an or­ga­ni­za­tion’s EHR and pa­tient por­tal is equally as im­por­tant. Whether a pa­tient is en­ter­ing de­tails about their care via tele­health de­vices or by sync­ing their per­sonal ac­tiv­ity track­ers — the data col­lected can help providers im­prove the qual­ity of care and keep more pa­tients healthy, out of the hos­pi­tal, and re­ceiv­ing care in a set­ting that is most com­fort­able for them.

Value-based care is on its way to­ward be­com­ing the dom­i­nant care de­liv­ery model in health­care. What tech­nolo­gies do health­care or­ga­ni­za­tions need to im­ple­ment to suc­ceed un­der this emerg­ing model?

Value-based care is more than just a shift in how out­comes are viewed, it's a shift in how health­care is de­liv­ered. It’s team-based care, proac­tive en­gage­ment by clin­i­cians, and well­ness pro­mo­tion and ac­count­abil­ity. In order to achieve bet­ter out­comes and ul­ti­mately lower health­care costs, keep­ing pa­tients healthy and out of the hos­pi­tal is cru­cial. There needs to be tech­nol­ogy to sup­port these new roles and work­flows, how­ever, it's a two-way street — pa­tients need to feel en­gaged and em­pow­ered to do their part and con­tribute to their own health and med­i­cal record.

To suc­ceed un­der this emerg­ing model, or­ga­ni­za­tions need fully-in­te­grated, in­ter­op­er­a­ble, and in­tu­itive tools that in­cor­po­rate clin­i­cal work­flows, ad­vanced pre­dic­tive sur­veil­lance fea­tures, pa­tient reg­istries, and state of the art an­a­lyt­ics. Achiev­ing qual­ity out­comes and man­ag­ing chronic con­di­tions proac­tively start with proper doc­u­men­ta­tion and sur­veil­lance within an EHR.

Health­care or­ga­ni­za­tions can be­gin the shift by dis­cussing strate­gies for Pop­u­la­tion Health Man­age­ment and us­ing pa­tient data to tran­si­tion to a model of care that is truly value-based. MEDITECH is do­ing this through its col­lab­o­ra­tion with Ar­ca­dia Health­care So­lu­tions to in­te­grate ag­gre­gated claims data into MEDITECH's Web En­ter­prise Health Record and An­a­lyt­ics so­lu­tion for im­proved Pop­u­la­tion Health Man­age­ment. The in­clu­sion of data, such as risk scores and gaps in care, em­power health­care or­ga­ni­za­tions to bet­ter un­der­stand their pop­u­la­tions and po­si­tion them well for the health­care par­a­digm shift un­der­way.

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