Rent­ing a va­ca­tion home?


There is such a great level of stan­dard­iza­tion in the ho­tel in­dus­try, and it is gen­er­ally safe to as­sume that your room will haveAC, wi-fi, ca­ble, linens and tow­els. Do not make this mis­take when rent­ing a pri­vate home for your next va­ca­tion.

What is “stan­dard” for a va­ca­tion rental varies from mar­ket to mar­ket. Many homes in­moun­tain des­ti­na­tions for in­stance do not have AC and in other lo­ca­tions linens will only be pro­vided if an ad­di­tional fee is paid. Do your due dili­gence and ask lots of ques­tions about the ameni­ties that mat­ter most to you.

Rent a pro­fes­sion­ally man­aged prop­erty. When us­ing a site like VRBO or Flip­key, you will en­counter list­ings that are be­ing rep­re­sented from a wide range of par­ties, from man­agers to own­ers rent­ing a ca­sita or guest house, to the ab­sent home­owner. Ask if any­one will be avail­able should trou­ble arise. Most pro­fes­sional man­agers are avail­able for emer­gen­cies 24 hours a day, while self-man­aged homes may not have any emer­gency con­tacts avail­able.

Use a credit card for pay­ment. Never pay with cash or cash equiv­a­lents such as PayPal. Should you en­counter ma­jor prob­lems with your rental and have paid for ser­vice or a prod­uct that you did not re­ceive, you can take ad­van­tage of “charge back pro­vi­sions.” This can be very help­ful if there are­ma­jor plumb­ing or heat­ing is­sues, en­vi­ron­men­tal prob­lems, or mis­rep­re­sen­ta­tions.

Make sure it’s legal. Many popular des­ti­na­tions have laws in place that reg­u­late and even out­law va­ca­tion rentals as a lodg­ing op­tion. Do your re­search to en­sure that the home you have se­lected is per­mit­ted or legal. Should your se­lec­tion be an outlawed home, you may find that it has been shut down when you ar­rive for your va­ca­tion.

Read re­views. One of the best ways to have con­fi­dence in your va­ca­tion home is to read prior guest re­views and iden­tify the is­sues with the home be­fore ar­rival and ask if such is­sues have been reme­died. Find­ing re­views that have a manager or owner re­sponse is even bet­ter as th­ese par­ties in­vite guest feed­back and are proac­tive in mak­ing each one of their guests’ stays bet­ter than the last

Ryan Good­man is chief mar­ket­ing of­fi­cer at Kokopelli Prop­erty Man­age­ment (9821013, 877-496-4989) and has been in the busi­ness all his life. Ryan’s back­grond is in small-busi­ness man­age­ment and en­trepreneur­ship.

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