Air­lines in­vest to pre­vent over­booked flights

Honolulu Star-Advertiser - - BUSINESS REPORT -

Fol­low­ing the ugly case of David Dao, the Ken­tucky doc­tor who was dragged from an over­booked United Air­lines flight, the U.S. air­line in­dus­try vowed to fix the prob­lem of over­sold planes.

Now some air­lines seem to be back­ing up their prom­ises with money.

The par­ent com­pany of Bri­tish Air­ways and the ven­ture arms for JetBlue and Qan­tas re­cently of­fered $2.6 mil­lion in fi­nanc­ing to an At­lanta-based startup that has cre­ated soft­ware de­signed to end the drama and frus­tra­tion that comes from over­booked flights.

Volan­tio has cre­ated soft­ware that con­tacts pas­sen­gers via a mo­bile de­vice days prior to their flight to ask whether they would be will­ing to ac­cept of­fers of up­grades, vouch­ers and fre­quent-flyer points to give up their seat in the case of over­book­ing. If the air­lines need to un­seat a pas­sen­ger, the soft­ware au­to­mat­i­cally con­tacts those pas­sen­gers will­ing to give up their seats and re-books them on a later flight.

Volan­tio’s soft­ware is al­ready in use by Qan­tas, Ibe­ria, Alaska Air­lines, Vo­laris and sev­eral other car­ri­ers.

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