‘Site is­sues’ lead to Face­book out­age

The on­line so­cial net­work says the prob­lems, which eased af­ter about two hours, were not the re­sult of an at­tack by hack­ers.

Los Angeles Times - - Business - David Sarno

When par­ents saw their chil­dren run out­side to play, and pro­duc­tiv­ity shot up at of­fices around the world, peo­ple knew some­thing was wrong.

Yes, Face­book had gone down.

For a cou­ple of hours Thurs­day, many of the so­cial net­work’s 550 mil­lion users found they could not view one an­other’s wed­ding pho­tos, share sto­ries from TheO­nion.com or chat about how bored they were. They couldn’t even let their friends know, via Face­book, that Face­book was down.

Dur­ing the out­age, Face­book said it was “ex­pe­ri­enc­ing some site is­sues caus­ing Face­book to be slow or un­avail­able for some users.”

“We are work­ing to re­solve this is­sue as quickly as pos­si­ble,” a rep­re­sen­ta­tive said in an e-mail.

The prob­lems eased about two hours later, when Face­book said the is­sue had been re­solved and it apol­o­gized for any in­con­ve­nience. But some users said they were still hav­ing prob­lems Thurs­day af­ter­noon.

The down­time was rel­a­tively rare for Face­book. There was a brief glitch in April, as well as some slow­ness is­sues ear­lier this week.

A com­pany of­fi­cial said the out­age was not the re­sult of an at­tack by a hacker.

The prob­lems come at a busy time for Face­book, which is await­ing the re­lease next week of “The So­cial Net­work,” a movie that por­trays founder and Chief Ex­ec­u­tive Mark Zucker­berg in an un­flat­ter­ing light. (A Times story in Fri­day’s paper cov­ers the un­easy re­la­tion­ship be­tween the com­pany and the movie.)

On Wed­nes­day, news out­lets re­ported that Zucker­berg was do­nat­ing $100 mil­lion to the Ne­wark, N.J., school district. The com­pany’s 26-year-old founder rose on Forbes’ list of rich­est peo­ple, with the mag­a­zine es­ti­mat­ing his worth at $6.9 bil­lion. That would put him above Ap­ple Inc. chief Steve Jobs, who clocks in at $6.1 bil­lion.

david.sarno@latimes.com

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