Rethink bag fees
I recently flew on a major airline. I stood in line quite a while (the computer was down) to check my bag, for which I’d paid $25 online the night before at home. I also had one small carry-on that I placed under my seat so others would have roomin the overhead bin for larger bags. A few minutes before boarding, the gate official announced that if anyone had bags that might not fit in the overhead bin to bring themto her for free checking.
Bynow, everyone should knowthe rules on bag size, etc., and gate personnel should strictly enforce them, with an option to check bags at cost, but some people just knowthey can get away with it. While I pay $25 to help speed up the process, others get to slow it down for free.
It’s time the airlines start charging for carry-on baggage and go back to free checked bags. If youwant to control behavior, you must reward the people who follow the rules and charge the people who don’t. DENNISARNTZ Laguna Niguel