County govern­ment work­ing for you with new monthly re­port, sur­vey op­por­tu­nity

Maryland Independent - - Community Forum -

In or­der to bet­ter serve you, Charles County Govern­ment is seek­ing ways to in­crease trans­parency and share more in­for­ma­tion about county pro­grams and ac­tiv­i­ties.

Re­cently, we in­tro­duced new tools for res­i­dents to learn about govern­ment projects and ac­tiv­i­ties, view per­for­mance goals by depart­ment and mea­sure our progress against other coun­ties of sim­i­lar size na­tion­wide. The county has launched a new sur­vey for res­i­dent in­put, as well as the County Ad­min­is­tra­tor’s Monthly Re­port pub­li­ca­tion as ways to bet­ter en­gage and in­form the com­mu­nity.

Charles County Govern­ment is mak­ing use of a ser­vice pro­vided by the In­ter­na­tional City/County Man­age­ment As­so­ci­a­tion (ICMA), a world­wide, pro­fes­sional mem­ber­ship or­ga­ni­za­tion that ad­vances lo­cal govern­ment lead­er­ship. ICMA, in part­ner­ship with the Na­tional Re­search Cen­ter Inc., of­fers the Na­tional Cit­i­zen Sur­vey, a tool for coun­ties to gather res­i­dent opin­ion across a range of com­mu­nity is­sues. The sur­vey is cus­tom­ized to in­clude ques­tions rel­e­vant to our com­mu­nity.

Ear­lier this month, sur­veys were mailed to 1,500 ran­domly se­lected Charles County house­holds. The sur­vey is also avail­able on­line. We en­cour­age all res­i­dents to take the sur­vey. Visit­vey/charle­scoun­ty­survey.htm. Sur­vey re­sults will tell us what you think about the qual­ity of lo­cal govern­ment ser­vices and how you use these ser­vices, as well as lo­cal poli­cies, de­mo­graph­ics and qual­ity of life in­for­ma­tion.

An­other way the county is work­ing to in­crease trans­parency is by pro­vid­ing the County Ad­min­is­tra­tor’s Monthly Re­port pub­li­ca­tion and videos. The elec­tronic re­port fo­cuses on county de­part­ments’ monthly per­for­mance and achieve­ments. The re­port in­cludes a handy dash­board, which gives a quick over­view of sev­eral key per­for­mance mea­sures and how they rank against na­tional av­er­ages.

Each monthly re­port now has a com­pan­ion video high­light­ing top­ics in­cluded in the re­port. View the lat­est County Ad­min­is­tra­tor’s Monthly Re­port and video at www.CharlesCoun­tyMD. gov/coad­min/county-ad­min­is­tra­tors-monthly-re­port. Links to re­ports and videos are also shared on the Charles County Govern­ment Face­book Page (www.Face­ and on Twit­ter (www.Twit­

Monthly re­port videos on DVD are avail­able to pur­chase for $6 each. To re­quest a DVD, visit www.CharlesCoun­, click on “More CCGTV” and “Re­quest DVD copies,” and fill out the on­line form.

It is im­por­tant for county gov­ern­ments to bench­mark suc­cesses and pro­grams with res­i­dents in mind. By mea­sur­ing our cur­rent ser­vices, Charles County Govern­ment con­tin­ues build­ing a more ef­fec­tive and ef­fi­cient govern­ment.

For in­for­ma­tion about Charles County Govern­ment events, op­por­tu­ni­ties and news, visit www.CharlesCoun­ Michael D. Malli­noff is the county ad­min­is­tra­tor for Charles County Govern­ment.

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