That’s not rice, and it cer­tainly isn’t egg shells

Modern Healthcare - - Outliers -

Every­one knows that a hearty bowl of chicken soup helps cure what ails you. But in the case of at least four pa­tients at hos­pi­tals in North­ern Cal­i­for­nia, a lunchtime bowl of hot soup stopped them cold.

On Feb. 10, th­ese un­for­tu­nate souls found glass frag­ments in chicken soup served at sep­a­rate Kaiser Per­ma­nente fa­cil­i­ties.

Thank­fully, no harm came to the pa­tients who ate the soup, ac­cord­ing to Kaiser Per­ma­nente.

Food­Ser­vice Part­ners of Cal­i­for­nia pre­pared the soup in South San Fran­cisco, Calif., and de­liv­ered it to the hos­pi­tals. The com­pany pro­duces more than 2.5 mil­lion meals for cus­tomers each year.

“The source of the prob­lem was an ac­ci­dent that occurred at the com­mis­sary dur­ing the pro­duc­tion process,” Bob Dunn, Food­Ser­vice Part­ners pres­i­dent, says in a writ­ten state­ment. “The prob­lem re­lated to one par­tic­u­lar soup pre­pared on one par­tic­u­lar day. The batch was iden­ti­fied.”

Kaiser Per­ma­nente is con­tact­ing about 1,400 pa­tients by let­ter to in­form them of this “un­usual and very low risk oc­cur­rence,” of­fi­cials say. The Oak­land, Calif.based man­aged-care gi­ant did not name the hos­pi­tals that served the glass-laden soup. The Cal­i­for­nia Pub­lic Health Depart­ment is in­ves­ti­gat­ing.

“Ac­cord­ing to our gas­troin­testi­nal spe­cial­ists, the risk of harm from this in­ci­dent is ex­tremely low,” Kaiser Per­ma­nente of­fi­cials say in a writ­ten state­ment, “as the vast ma­jor­ity of any small for­eign bodies in­gested—even glass frag­ments—pass through the body within two to three days without com­pli­ca­tions.” dur­ing the pro­mo­tion. But, even if they per­form only half that many, “at least we got our name out there,” he adds, not­ing that the vol­ume of pa­tients seek­ing elec­tive pro­ce­dures is down. Mam­men ac­knowl­edges that his prac­tice’s pro­mo­tion is not orig­i­nal, and they took the con­cept from the Ore­gon Urol­ogy In­sti­tute in Eu­gene, which pre­sented the idea at an Amer­i­can Uro­log­i­cal As­so­ci­a­tion con­fer­ence. No one from the OUI was avail­able to say how suc­cess­ful their Snip City pro­mo­tion has been, but they’ve been do­ing it since 2008. The prac­tice group’s mul­ti­me­dia cam­paign in­cludes a brochure call­ing on tour­na­ment watch­ers to “lower their seed” and a ra­dio ad with an ac­tor im­per­son­at­ing hy­per­ac­tive bas­ket­ball an­nouncer Dick Vi­tale urg­ing lis­ten­ers to sched­ule their va­sec­tomy right be­fore the tour­na­ment and “Bingo! You got four days off.”

While CBS brings you the Big Dance, some urol­ogy cen­ters want to bring men the Big Snip.

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