NQF man­ual urges pa­tients to join bat­tle against er­rors

Modern Healthcare - - Late News -

The Na­tional Qual­ity Fo­rum’s lat­est round of up­dates to its Safe Prac­tices for Bet­ter Health­care man­ual will en­cour­age more ac­tive pa­tient and fam­ily in­volve­ment in the preven­tion of er­rors, said He­len Burstin, the NQF’s se­nior vice pres­i­dent for per­for­mance mea­sures. The up­dates don’t make any ex­ten­sive changes to the ex­ist­ing 34 safe prac­tices, which were en­dorsed by the or­ga­ni­za­tion in 2009, but they do pro­vide some ad­di­tional im­ple­men­ta­tion ex­am­ples for users, Burstin said. For in­stance, the first safe prac­tice calls for the cre­ation and main­te­nance of a cul­ture of safety, and one of the im­ple­men­ta­tion ap­proaches sug­gests us­ing sto­ries in lieu of statis­tics to con­vey the con­cept of med­i­cal er­rors and harm more ac­cu­rately to pa­tients. The next round of up­dates in 2011 will take a deeper look at the guide and will likely in­clude more sig­nif­i­cant changes.

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