Modern Healthcare - - Outliers -

“If she comes to your hos­pi­tal and gets bad care and then goes on Twit­ter and tweets about it, 11 mil­lion peo­ple just heard about it in seven sec­onds.” —Mayo Clinic at­tor­ney and so­cial me­dia ex­pert Daniel Gold­man, dis­cussing the po­ten­tial down­side of pro­vid­ing health­care to pop cul­ture su­per­star Lady Gaga.

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